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Wikio keeps you updated on activity that matters to you. You can review alerts in the app and, if you choose, get email updates.

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What you get notified about

  • Successful upload and processing of assets
  • Invites and member changes that affect your access
  • Mentions on projects and items you are involved in
  • Workflow updates such as transcript, subtitle, or dubbing runs finishing
  • Project or item activity you follow
  • Admin updates for your workspace
These event types map to the core app areas and workflows defined in the product plan.

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Where notifications appear

  • In-app: click the bell icon to open the notifications panel. Unread items are grouped by time so you can scan and act quickly.
  • Email: optional emails can be sent for important events like mentions and invites. You can turn these on or off in your settings.

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Manage your preferences

You control which alerts you receive and how you receive them.
1

Open account settings

Go to Settings from the main app navigation, then choose Account settings.
2

Open notifications

Select Notifications.
3

Choose delivery

For each event type, choose In-app, Email, or both.
4

Save

Your choices apply right away. You can change them any time.
Account settings and the notifications page are part of the Level 1 settings area.

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Troubleshooting

  • Not getting emails: check your spam folder and add [email protected] to your allow list.
  • Too many alerts: review your preferences in Account settings → Notifications and reduce event types or switch some to in-app only.
  • Panel not opening: make sure you are signed in and that no browser extension blocks the panel.