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Overview

Your profile, found under Settings > Account > Profile, is where you set up how other members in your Wikio workspace will recognize you.

Profile picture

By default, your profile shows your initials. To personalize it, hover over the avatar until the edit icon appears and click it. A file selector will open so you can upload a photo. Once you’ve added a photo, you can always replace it with a new one, but you can’t revert back to having no picture.

Name and username

You can update your name and choose how it is displayed to other members. Depending on preferences, some users may see your full name, while others may prefer usernames. You can adjust these options in Settings > Account > Preferences.

Email address

Your email address is the identifier for your Wikio account across all workspaces. For example:
  • If you join Workspace A with [email protected], a user is created for that workspace.
  • If you later join Workspace B with the same address, you appear there as well.
  • If you update your email, it updates for all workspaces linked to that account.

Changing your email

  1. Go to Settings > Account > Profile.
  2. Hover over your email and click the edit icon.
  3. Enter the new address in the pop-up and confirm.
  4. You’ll receive confirmation emails at both the old and new addresses. Approve both to complete the change.
This update applies across all workspaces tied to your account. If you want to use a new address only for one workspace, the recommended method is to invite the new address as a member and remove the old one. If your company is changing domains, contact [email protected] with the current and new domains so we can assist in updating all users at once.

Leaving a workspace

If you want to leave a workspace:
  • Go to Settings > Profile and select Leave workspace.
  • Once you leave, you no longer have access to the workspace’s projects, assets, or collections.
  • To regain access, an admin will need to re-invite or reactivate your account.

Summary

FeatureDescriptionHow to update
Profile pictureDefault is initials. Upload a photo so others can easily recognize you.Hover over avatar → click edit icon → upload new photo. You can replace, but not remove entirely.
Name & usernameChoose how your name is shown (full name or username).Go to Settings > Account > Preferences and adjust display options.
Email addressUnique identifier across all workspaces. Updates apply everywhere.In Settings > Account > Profile → edit email → confirm via links sent to old & new addresses.
Change email domainFor company-wide domain changes (e.g., @old.com → @new.com).Contact [email protected] with details.
Leave workspaceRemoves your access to projects, assets, and collections in that workspace.In Settings > Profile → select Leave workspace. Admin must re-invite you to return.